FAQ - Frequently Asked Questions

How long does shipping take?

Most orders arrive within 2–4 business days, depending on your location. You'll receive tracking information as soon as your order has shipped.

Do you offer returns?

Yes, we offer returns on eligible items. Please check our return policy for full details.

Do you ship internationally?

Yes! We ship to customers worldwide, including the USA, Canada, Australia, and across Europe. Depending on your country, customs duties or import taxes may apply. Where applicable, they are either shown and collected at checkout, or charged by the carrier or your local customs authority on delivery.

What payment methods do you accept?

We accept all major credit and debit cards along with other secure payment options available at checkout.

How can I track my order?

Once your order ships, we'll email you a tracking number so you can follow its journey right to your door.

What should I do if my order arrives damaged or incorrect?

We're sorry if that happens! Please contact us with your order number and a photo of the issue, and we'll arrange a replacement or refund as quickly as possible.

Can I change or cancel my order after placing it?

If your order hasn't shipped yet, contact us right away and we'll do our best to update or cancel it before it's on its way.

How do I get in touch with customer support?

You can reach our support team anytime through our Contact page, and we'll get back to you as soon as possible.